Subscribe for Support to get access to upgrades and bug fixes.
Flexible plans to meet every business need.
$3000 yearly
Standard Support- Everything in Forever Free
- Response 72 hours maximum
- Support Portal Access
- Bug Fixes and Patches
- Access to all new features
- Security Upgrade
- Access to all major upgrades
- Logo update
- Support price lock
$12000 yearly
$6000 per year, limited time deal
Pro Support- Everything in Standard Support
- Response time 24 hours maximum
- Priority access to new features
- New feature request to consider
- Access to AI planner with support
- 12 Months Access to Recorded Training
- 10% discount on consulting fees
Custom Plan
OEM, Reseller, System Integrator
Custom Support- Custom Support
- Design for Resellers
- Educators
- Startups
- Not for Profit
- OEMs
Remote Consultancy
We understand that every business require handholding support throughout their implementation and development, we offer cost effective and flexible consultancy option with hundreds of consultant ready to work on your project, skilled on OpnBI technologies, Java, JavaScript, Python, Angular and Web Technologies. Speak with our sales team for your requirement
$250 per day
Remote Consultancy
- Minimum 20 days consultancy required
- 8 hours daily Mon-Fri
- Flexible Timing
$300 per day
Remote Consultancy
- Minimum 5 days consultancy required
- 8 hours daily Mon-Fri
- Flexible Timing
$200
Remote Consultancy
- Minimum 200 days consultancy required
- 8 hours Mon-Fri
- Flexible Timing
Certified Training
We are one of the leading training provider for OpnBI, Jasper, BIRT technologies, please talk to our team prior to make a booking to discuss your requirement and dates. We have extensive range of trainers from many technologies background such as SQL, Java, Angular, Python, React, DevOps as well.
$500 Per day
Remote Training
- 3 - 5 days depending on the course
- 4 to 5 hours per day
- Resources will be provided
- Travel not required
$1000 Per day
Onsite Training
- 3 - 5 days depending on the course
- 4 to 5 hours per day
- Resources will be provided
- Expenses to be paid by client
We Are Here To Help You
Browse through the most frequently asked questions.
What does OpnBI stands for?
OPNBI stands for Open Business Intelligence, OpnBI is a comprehensive Business Intelligence suite for organizational Reporting, Data visualization, and Analytics requirements.
What operating systems are supported by OPNBI?
Following OS are supported: Windows, Linux, Unix, Mac For inquiries related to other OS contact support at support@aivhub.com
Which data sources are supported in OpnBI?
OpnBI offers extensive libraries of data connectors, you can connect with hundreds of data sources, you will find connectors under the Master Data section, If you do not see the data source you are trying to connect with then use the custom data source to create a new data source, or contact our support team at support@opnbi.com to find out how you can connect with your desired data source with OpnBI
Minimum requirements for installing OpnBI?
OpnBI recommended system configuration includes: Hardware requirements: • Operating System - Windows, Linux, Unix, Mac • RAM- Minimum 8 GB (16+ GB Recommended) • Disk Space- 15 GB of free disk space (additional space is required for repository and log folder) Software requirements: • Java: 8 • Metadata Database - MySQL 5.5+, Oracle 11+, PostGreSql 9.1+ • Browsers - Firefox 25+, Chrome 30+, Safari 9.0+, MS Edge • Application Server - Apache Tomcat 8.x
How to install OpnBI?
Visit www.opnbi.com and click on Free Download, OpnBI offers a one-click download option which will enable you to download OpnBI with all the prerequisites, if you want to use your database for metadata or use your server or a different version of Java, use the custom installation option. You will great plenty of installation videos available online (under the video tutorials section on our website) https://opnbi.com/wiki/ that will give you step by step instructions on installing OpnBI, alternatively get in touch with our support team at support@opnbi.com or our live chat executives who will be able to assist you with the installation.
How to get online help of OpnBI?
OpnBI help is available online at https://opnbi.com/wiki/ alternatively help can be accessed in the OpnBI server when you are logged in, at every screen you will find a Question Mark symbol which will redirect you to the help section for that particular topic.
How can I contact Support team?
If you are subscribe to our support, you should use the ticketing system to access the support, alternatively please write to support@opnbi.com
Do you collect any personal information during activation?
Yes, we collect information to keep track of OPNBI downloads and to keep our customers updated with the products and other marketing activity, we do not sell your data outside the organization, we may use your data for OPNBI subsidiaries and partners. If you have any specific questions please write to us at support@opnbi.com with your queries/concerns.
I want to use OPNBI for commercial/business use, do i need a special license?
OpnBI is free for personal and business use with unlimited users and zero license fees to pay, so you can use it for business use, however, you are not permitted to resell it to others, if you have any plans to integrate with your solution and resell it you will require a license to resell. Please note that the product is offered to all the customers on as is basis, which means you do not get free support or upgrades, if you require support or upgrade, you will require to purchase the support kindly visit the pricing page to subscribe for the support. To understand more about commercial license and support, please contact our sales team at sales@opnbi.com
Can I redistribute OpnBI?
No, OPNBI INC does not allow anyone to redistribute OpnBI unless you have separate agreement with us, kindly speak with our sales team if you are planning to redistribute OpnBI.
How to renew license of Active Intelligence Visualization?
To renew license, simply go to the license section of OpnBI and request a license.
Why do I need a license?
In order to use OpnBI every user must have a valid license to use the OpnBI application, the good news is that you are not require to pay for license unless you want to subscribe for a paid support.
What are the Licensing fees for AIV?
There is no license fees to use OpnBI, the restrictions only applies when you are distributing or reselling OpnBI.
Can I share Dashboard and Analytics with other users?
Yes, you can share with any number of users without any hassle. Use OpnBI documentation to see how you can share the dashboard and reports with other users. https://docs.opnbi.com/opnbi/overview/
I am already subscribe to standard support package, how can i access support?
Support team can be contacted via support ticketing system, kindly use your support login details to contact support, if you do not have the details, kindly email to support@opnbi.com and our team will assist you with the login details..
Can I cancel my subscription for support?
The support is valid for one year, it is usually on auto-renewal, just email our support team to apply for cancellation.
Does support cover onsite support?
The level of support and SLA depends on the support tier the customer is subscribed for, all our standard support subscriptions are provided via the support ticketing system. Customers can get onsite support through our professional service team under a separate agreement. Please contact sales@opnbi.com to subscribe for onsite support.
Am I guaranteed a solution?
While our support team make every effort to provide a solution to customer issue with the OpnBI application. However, OpnBI and its subsidiary cannot guarantee the timeline to resolve the issues due to the diversity of our customers, computer configurations and different environment. When you open the support ticket, our team would be able to provide you with the approximate timeline for resolution.
What does support includes?
Support will ensure that you are covered throughout your subscription period for any product-related issues not only that you will get patches for bug fixes, new feature upgrades, security upgrades and also the latest product enhancements.
I have paid for the support, what is the next step?
If you have paid for the support, kindly wait for the clear fund to be received by OpnBI (Typically takes 2-5 business days). You will be issued with a support ID and your support account will be activated.
I want to resell OpnBI? Can I do this?
We have various partners program which will allow you to sell OpnBI products and services, for more information, kindly visit our partners' page https://opnbi.com/becomepartner or contact partners team at sales@aivhub.com.
I want to redistribute OpnBI as part of my own application? Can I do this?
Redistribution of OpnBI is permitted under OpnBI OEM program. Please contact sales for all OEM related queries at sales@opnbi.com
Am I allowed to make changes to the OpnBI source code or customize OpnBI?
OpnBI does not allow anyone to make changes to the source code, you must use the OpnBI application as it is basis only. However you are allow to use the external apps to achieve your business objectives. Product customization is possible, please talk to our support team at support@opnbi.com
What is opnBI?
OpnBI is an Enterprise Business Intelligence Application and Reporting Server, Free for both personal and business use, there are no license fees to pay or user limitations./p>
Is OpnBI free?
Yes, there is no licensing cost and it comes with unlimited users. The only time you would pay is if you want to subscribe for a paid support.
How can I access OpnBI support?
The users can get community support through various channel, public forums, documents, video etc. User can also subscribe for paid support through OpnBI paid support subscription, please check the pricing page for the paid support options.
Can I publish BIRT reports on OpnBI?
Yes, OpnBI is powerful reporting server, so reports created on BIRT, Jasper and Pentaho community designer can be published on OpnBI, simply publish report using upload option or using drag and drop.
Do I get perpetual license?
OpnBI license are issued on yearly basis, every user must make a yearly license request through the OpnBI application.
Where can I download OpnBI application?
Visit https://opnbi.com and on the right side you will find the Free download button, click on the button and follow the steps to download your free opnbi application.
I need a new feature; how can I make a request?
You can find the link to a feature request in the footer section of opnbi.com. kindly click on the link and fill out the form, try to put detail information and if possible, screenshots if you have seen similar features someone else. Or please write to us at support@opnbi.com
I want to donate, how can i donate?
Kindly follow the link on the footer which says "Donate" you can donate from as little as $1 to $1000, if you wish to donate more than $1000 we recommend to contact our team at support@opnbi.com, alternative check out Invest with us section
How can I pay for support?
Go to the pricing page and click on the level of support you wish to purchase, you will see a button with “Buy Now”, click and follow the steps on the screen. We use third party secure payment gateway. If you prefer to pay using the bank transfer, you can use our bank details, the details can be available by writing to us at support@opnbi.com